All Sales are Final.
If you have questions about the status of your order, please contact info@orabykim.com
If your item is received damaged, you are eligible for an exchange exchange.
Please reach us at info@orabykim.com if you cannot find an answer to your question.
Depending where you are located in the world, shipping times may vary. Most shipments in the USA will take 3-5 days from shipment date. Please allow up to 30 days for international orders since they need to go through customs at the arrival destination of your country.
All items are handmade and may show signs of wear or damage over time with continued wear. All jewelry is made of materials mostly resistant to tarnish and rust. Some components may be made from fabric, acrylic or other fragile materials. Treat all pieces with care and avoid using harsh chemicals when cleaning. Some items may contain adhesive that may break down if exposed to harsh chemicals or intense heat. A soft cloth should be sufficient for most pieces.
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